If you have an enquiry, or complaint to report, you can call, email, or write to us.
Call: 0800 032 0699
Our telephone lines are open between 9am and 5pm Monday-Friday. We will endeavour to address enquiries made by telephone within 2 working days.
We will endeavour to address enquiries made by email within 2 working days.
Supporter Engagement Team
One America Square
Enquiries made in writing will be acknowledged within 5 working days.
If we need to make further investigations, we will confirm that we have received your enquiry and seek to resolve the issue within 20 working days.
Our work relies on monthly donations. A monthly gift from you could transform the lives of so many people.
Go to our jobs page to see the latest vacancies. We do not offer internships or work experience.