Communications and Engagement Officer

We are recruiting for a Communications and Engagement Officer on a fixed term contract ending 31 August 2027 to play a central part in the high performing Communications team, ensuring UK audiences understand the inequalities experienced by older people globally, while showcasing how Age International and its supporters are working to address these challenges. 

This is an exciting time to join Age International. we are a small but ambitious organisation, making a significant difference to the lives of older people around the world.

We are a proud member of the Disasters Emergency Committee (DEC) and the UK member of the HelpAge global network. We advocate, raise awareness and secure funding from the UK public, government and grant makers to support programmes and influence policies that improve the lives of older people.

The Communications and Engagement Officer works across social media, digital, internal and campaigner communications, producing engaging content - while embedding inclusive communications principles in everything they do.

We offer hybrid working, with a minimum of one day a week in our London office (including one Thursday of the month for our Age International ‘all-staff’ days).

Advertised salary is FTE - salary is pro rata.

Must haves:

The letters after each competency should indicate what stage in the selection process this area will be assessed. The letters are: Application = A, Interview = I, Test = T, Presentation = P

• Experience of planning, creating, scheduling and publishing engaging content across multiple social media platforms, ensuring consistency of message, tone and brand. (A, I, T)
• Ability to assess and understand audience needs, analyse performance, and use insights to improve engagement and reach across social media platforms. (A, I, T)
• Experience of creating engaging and high-quality copy for web and email. (A, I)
• Ability to manage data accurately and ensure campaign communications are monitored and reported on (I)
• Experience of creating engaging internal communications and supporting colleagues across the organisation to make the most of internal engagement opportunities. (A, I)
• A track record in keeping abreast of social media trends and opportunities. (I)

Skills and knowledge

• Excellent verbal and written communication skills, an effective proofreader with meticulous attention to detail. (A,I, T)
• Familiarity with a website CMS, Dotdigital, Engaging Networks or similar digital platforms. (A, I)
• Effective organisational and project management skills, including cross team coordination. (I)
• Understanding of what Diversity, Equity and Inclusion (DEI) means in relation to this post, and the ability to incorporate equality practices into all aspects of the work. (I)

Personal attributes

• Commitment to making a positive difference for older people in low and middle income countries as part of the Age International team. (A, I)
• A collaborative and supportive colleague who champions the function. (I)

Great to haves:

The letters after each competency should indicate what stage in the selection process this area will be assessed. The letters are: Application = A, Interview = I, Test = T, Presentation = P

Experience

• Experience using a Digital Asset Management system (DAM). (A, I)

Skills and knowledge

• Knowledge of the international development sector, and/or charity sector, and of working within networks. (A)
• Understanding of the importance of ‘decolonised’ and localised approaches to communications and engagement. (I)

What we offer in return:

• Competitive salary, 26 days annual leave (pro rata for our part time colleagues) + bank holidays + annual leave purchase scheme
• Wellbeing days – 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Cycle to Work Scheme
• Blue Light Card Scheme
• You Did It Awards – recognition awards from £100-250
• Many additional benefits

Additional information

Please use a simple CV format, avoiding heavy formatting. This helps our system remove identifying information accurately and supports anonymous shortlisting. If you need support, please contact the Recruitment Team.

Use of AI
We recognise that candidates may use AI tools when preparing their application. This is acceptable, but submissions must be personalised, accurate, relevant and reflect your own experience, skills and interest in joining Age UK. Failure to do so may result in your application being rejected.

Equal opportunities & Disability Confident Scheme
Age UK is an equal opportunities and Disability Confident employer and welcomes applications from all suitably qualified and eligible candidates. We reserve the right to limit the overall number of interviews offered and therefore it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

All equalities monitoring information is anonymised and not shared with the hiring panel.
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process by contacting the Recruitment Team. Disability disclosures will be kept confidential, shared only where necessary, and will not be considered as part of the hiring decision.

We review applications as they are received and may close the advert early, so early applications are encouraged.

We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please click here - https://www.ageuk.org.uk/about-us/jobs/employee-benefits/

Download the job pack (PDF)

Apply now